PRIVACY POLICY

Last updated: September 21, 2026

This Privacy Policy explains how RSY Yachts (“we”, “us”, “our”) collects, uses and protects your personal information when you visit birthday.rsyyachts.com (the “Website”), contact us by phone, WhatsApp or email, or book a private yacht charter or birthday yacht package with us in Dubai, United Arab Emirates.

By using our Website or our services, you agree to the practices described in this policy.

1. Who We Are

RSY Yachts is a private yacht charter and birthday celebration service operating in Dubai, UAE.

• Business name: [Company Legal Name]
• Address: D-Marin Dubai Harbour, Dubai Marina, United Arab Emirates
• Hours: Monday to Sunday, open 24 hours
• Phone / WhatsApp: +971 (0) 55 578 6772
• Email: booking@rsyyachts.com

2. Information We Collect

Information you give us. When you request a quote, enquire or book, we may collect your name, phone number, email address, event date and time, number of guests, the celebration type, your package and add-on choices, and any messages or special requests you send us by phone, WhatsApp, email or through the Website.

Payment information. Payments and deposits are processed by [payment provider / bank transfer / cash on arrival — confirm]. We do not store full card details on our Website.

Information collected automatically. When you visit the Website, we and our service providers may collect technical information such as your IP address, browser type, device type, pages viewed, time spent on pages, the website you came from, and general location (city or country level). This is collected using cookies and similar technologies (see our Cookies Policy).

3. How We Use Your Information

We use your personal information to:

• respond to your enquiries and provide quotes;
• arrange, confirm and manage your yacht booking, including decor, cake, DJ, catering, photography and other add-ons;
• communicate with you about your booking by phone, WhatsApp, SMS or email;
• process deposits and payments;
• improve our Website, packages and customer service;
• measure and improve our advertising, including Google Ads;
• comply with legal, tax and accounting obligations; and
• protect our business, our guests and our crew, and prevent fraud or misuse.

4. Legal Basis and Your Consent

We process personal data in line with applicable UAE data protection law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. We rely on your consent, on the need to perform a booking or contract with you, on our legitimate business interests, and on legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us.

5. WhatsApp and Phone Communications

If you contact us on WhatsApp, your messages are also handled by WhatsApp under its own terms and privacy policy. We use WhatsApp and phone calls only to respond to your enquiry and to manage your booking, and we do not use them to send you unrelated promotions unless you ask us to.

6. Who We Share Your Information With

We do not sell your personal information. We may share it only where needed, with:

• yacht owners, captains, crew and marina operators, so they can prepare for and host your booking;
• partners who deliver your add-ons, such as decor, catering, DJ, photography or water sports providers;
• service providers that help us run the Website and our business, such as website hosting, analytics, advertising and payment providers;
• professional advisers, insurers, and government or regulatory authorities where required by law.

We share only the information these parties need to perform their role.

7. Analytics and Advertising

We may use tools such as Google Analytics and Google Ads to understand how visitors use our Website and to measure and improve our advertising. These tools use cookies and similar technologies. You can manage your preferences as explained in our Cookies Policy.

8. International Transfers

Some of our service providers, such as Google, may store or process data outside the UAE. Where this happens, we take reasonable steps to make sure your information remains protected.

9. How Long We Keep Your Information

We keep personal information only as long as needed for the purposes described in this policy, including to manage your booking, meet legal, tax and accounting requirements, and resolve disputes. When it is no longer needed, we delete or anonymise it.

10. Security

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may ask us to:

• confirm what personal data we hold about you and give you a copy;
• correct inaccurate or incomplete information;
• delete your personal data;
• restrict or object to certain processing; and
• withdraw your consent at any time.

To make a request, contact us using the details in section 1. We may need to verify your identity before acting on your request.

12. Children

Our Website is intended for adults. Bookings for children’s birthday parties are made by a parent or guardian, and we do not knowingly collect personal information directly from children.

13. Third-Party Links

Our Website may link to third-party websites, such as Google reviews or maps. We are not responsible for the privacy practices of those sites, so please read their policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at +971 (0) 55 578 6772 or booking@rsyyachts.com.